Good questions.
Straight answers.
Everything you need to know before your next upgrade.
Where can I buy NexaGG products?
NexaGG products are sold on Amazon US. Use the Buy on Amazon button on each product page. Direct ordering on this website is coming soon. Want NexaGG available somewhere else, or interested in distributing our products? Contact us.
How does shipping work?
Amazon handles shipping. Delivery dates, costs, and available destinations are shown on the Amazon listing and at checkout.
How do I return a product?
Start your return from Your Orders on Amazon. Return eligibility and deadlines are set by the applicable Amazon listing and policy.
Which Nexa Sleeve size should I choose?
Use the size guide on this page and choose based on your biceps measurement.
How should I care for my NexaGG gear?
Nexa Sleeve: machine wash. Mouse pad: wipe with a damp cloth and air dry.
Does the mouse pad lay flat?
Yes. It unrolls flat with stitched edges that stay tight. It is odor-free out of the box and needs no break-in.
How do I clean the mouse pad?
Wipe it with a damp cloth. If needed, use mild soap and let it air dry. Do not machine wash.
How do I wear the Nexa Sleeve?
Slide your hand through the wide end and pull it up until it sits on your biceps. See our step-by-step guide.
What is a gaming sleeve for?
A gaming sleeve covers your forearm so it glides smoothly over your desk and mouse pad. The Nexa Sleeve reduces friction, wicks sweat and keeps your arm cool during long sessions. Its compression fit also stimulates circulation.
Do gaming sleeves work on any mouse pad?
The Nexa Sleeve is made to reduce friction on hard and glass mouse pads.
What size is the Kanagawa gaming mouse pad?
It is an XL desk mat: 31.5 × 11.8 in (80 × 30 cm), 3 mm thick, with a non-slip rubber base.
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